Cover letter example for an IT Helpdesk position in the UK. You can use this example for free after amending it as suitable.
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IT Helpdesk Cover Letter
222 Every Road, Any Town, AA1 1BB
Mrs Jane Smith
Dear Mrs Smith
Position of IT Helpdesk Technician
I read about the advertised position of IT Helpdesk Technician with interest and enclose my CV for your consideration.
You will see that I have two years of experience of providing IT helpdesk support for DEF Company. During that time, I have spent time dealing with more complex complaints and am proud to say that I have an excellent record in resolving them successfully. I routinely cover enquiries and problems in relation to hardware, software, peripherals, email accounts and internet connections.
I believe that I have the ideal combination of technical expertise and customer service skills to fulfil the requirements of the post. I am able to build positive customer relationships, focus on positive outcomes and operate efficiently within a call centre environment. I am passionate about technology and am always keen to learn more.
I have a few initial questions about the role so I shall call your office within the next few days to check if I may have an informal discussion with you. I would be delighted to attend for interview and look forward to hearing from you.
Thank you for your consideration.
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